Customer Comments

Some comments are responses to a customer rating e-mail that is sent out after an order is placed.
Others are from e-mails and phone calls that we have received.

Rating:	Excellent
Comments:	The Vinyl Railing kits arrived and installed with no problems. The product exceeded my expectations. My front porch now is the envy of all the neighborhood. Cars stop to look at it. "P. Miller"

Thanks. I placed my order and your staff was very knowledgeable and extremely helpful.
By the way, "Backyard America" was one of the sites I visited and their prices were way out of line compared to yours.
" L. Oddo"

Rating:	Excellent
Comments:	nice product, good price, quick delivery, easy to install. very pleased "T. Garinger"

Rating:	Excellent
Comments:	I am Very pleased with Vinyl Rail Depot because they responded to all my request and questions with in 12 hours and that surprised me. When I had a problem with my order they solved it with just one phone call. Shortly after I had Emailed them the sales rep that called me was very pleasant to talk to and he answered all questions I had and seemed to be very knowledgeable of the products. I would and I have told others about the product and service I received and would recommend them to any one .Thank you "K. Dillenbeck"

Thanks! I wish I called you 6 weeks ago instead of relying on Ho** De***.
You guys are the best!
"R. Mancini"

It is BEAUTIFUL!!!!
Adds sooooooooooo much to the deck!!! We have a small entry porch next to the deck with steps and now I want to change that to your product.
"S. Bickel"

As a vinyl rail consumer I just had to write and tell you how delighted my wife and I are with your product. I purchased vinyl rail kits for our front porch and front steps. Using your step- by- step instructions I installed everything myself with ease and was very happy with the end results. Your railing really sets off the front of our home and knowing I won't have to paint it is an added bonus. Thank you for your beautiful railing. It has been a pleasure doing business with you.

" Eugene Whitney"

Dear sir/Madam: 10/5/2005

Just want to say thanks for a great product. I bought your kit for my front porch awhile back and just finished installing it. I purchased the Southern Rail with the square post. The quality of the Vinyl is excellent and I must say easy to install. I attached photo's of my finished porch.

Glad I did not buy this in Home Depot! Your the best.

Regards

Mr and Mrs L J.Oddo

I really enjoyed your e-mail. It is rare to find 1) knowledgeable people with internet businesses 2) customer friendly ones 3) eloquent enough writers of the English language (your PS to the original message gave me a good chuckle). Each was much appreciated and your offer to brainstorm was very well received. We have lots of neighbors with the same problem. When they ask what I did I will point them to your web site with a huge recommendation.

A. Brown